Privacy Policy

Last updated: 2025.

ASR Mart (“we”, “us”, “our”) operates the website https://www.asrmart.bd. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website you agree to this policy.

Information We Collect

Account & contact data: name, email address, phone number, and password when you register or place an order.
Order & delivery data: shipping address, billing details, products ordered, and order history.
Payment data: processed securely by our payment partners. We do not store full card numbers on our servers.
Technical data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.

How We Use Your Information

To process and deliver your orders and provide customer support.
To create and manage your account.
To send order updates, and (with your consent) offers and promotions.
To prevent fraud and keep our platform secure.
To measure and improve our website, products and marketing.

Cookies and Tracking Technologies

We use cookies and similar technologies to keep you signed in, remember your cart, understand how the site is used, and deliver relevant advertising. You can control cookies through your browser settings, though some features may not work without them.

Advertising, Analytics and Social Media (Google & Meta/Facebook)

To operate our store and show relevant products, we use trusted third-party services from Google and Meta (Facebook). These partners may receive limited information about your activity on our website:

Google services: We use Google Analytics to understand site traffic, Google Ads and Google Merchant Center to list and promote our products, and Google reCAPTCHA to protect forms from abuse. Google may set cookies and process usage data under the Google Privacy Policy. You can opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
Meta / Facebook services: We use the Meta Pixel and the Meta Conversions API to measure ad performance and show you relevant ads on Facebook and Instagram, and we may use a product catalog for shopping ads. Event data shared with Meta may include a hashed (encrypted) identifier so it cannot be read directly. This is governed by the Meta Privacy Policy. You can manage ad preferences in your Facebook Ad Settings.

If you log in or sign up using Facebook or Google, we receive basic profile information (such as your name and email) from that provider to create your account. We never receive your social media password.

Sharing Your Information

We share data only as needed to run our service: with the seller fulfilling your order, with delivery and courier partners, with payment processors, and with the analytics and advertising partners listed above. We do not sell your personal information. We may disclose information when required by law.

Data Retention and Security

We keep your data only as long as needed for orders, legal and accounting requirements. We use secure (HTTPS) connections and access controls to protect your information.

Your Rights and Choices

You may access, update or request deletion of your account data, and you may unsubscribe from marketing messages at any time by contacting us. To exercise any of these rights, email info@asrmart.bd.

Children's Privacy

Our services are intended for users aged 18 and above. We do not knowingly collect data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page.

Contact Us

If you have any questions about these terms or your order, reach our support team:

Store: ASR Mart
Website: https://www.asrmart.bd
Email: info@asrmart.bd
Phone / WhatsApp: +8801339796544
Facebook: https://www.facebook.com/asrmart.com.bd
Address: 2nd Floor Johor Uddin Market, Purbadhala Bazar, Purbadhala, Netrokona, Mymensingh
Support hours: Saturday to Thursday, 9:00 AM to 8:00 PM (GMT+6)